Legal — Choicepulse Logistics NZ
This page sets out the core legal terms governing use of choicepulse.vip and our logistics services in New Zealand. Read carefully — it includes consumer rights, limitations, and dispute procedures specific to New Zealand law.
Company & Business Information
- Trading name: Choicepulse Logistics NZ
- NZBN: 9429041276543
- Registered office: 12 Worcester Boulevard, Christchurch 8011
- Phone: + (64) 21 748-59-30
- Email: Choicepulse@outlook.com
We operate across New Zealand. For cross-border shipments, customers must comply with destination country import/export rules and duties.
Terms of Service — Key Clauses
Our full Terms of Service govern every booking, quote and contract. Summary below; full terms supersede this summary where they conflict.
NZ consumer protections
If you are a consumer, certain guarantees under the Consumer Guarantees Act 1993 (CGA) apply and cannot be excluded. These include guarantees as to acceptable quality and fitness for purpose.
Your CGA rights
Consumer Guarantees & Fair Trading
Under New Zealand law (CGA), consumers have non‑excludable rights when buying services for personal use. Our Terms do not exclude these guarantees. For business-to-business contracts, parties may agree different protections consistent with law.
- Faulty service — customers may be entitled to remedies including repair, repeat service or refund.
- Misleading claims — where appropriate, the Fair Trading Act 1986 applies to representations about services.
If you are unsure how the CGA applies to your booking, contact our support team.
Liability, limits and exclusions
Where permitted by law, Choicepulse's liability for loss or damage is limited. The table summarises typical caps for different service categories; specific carrier terms may apply and take precedence.
| Service | Typical liability cap | Notes |
|---|---|---|
| Domestic courier | NZD 200 per consignment | Unless higher declared value purchased |
| Freight forwarding (road/sea) | Carrier terms or NZD 2.00/kg | Subject to international/regional conventions |
| Warehousing & handling | NZD 100 per pallet | Limited for perishable goods |
These caps are illustrative. They do not reduce your statutory rights where law prohibits exclusion or limitation of liability.
Customs, duties & hazardous goods
Customers are responsible for correct documentation and declarations. Import duties, taxes and customs clearance charges are payable by the consignee unless otherwise agreed. Hazardous or restricted goods must be declared; non‑declaration may void cover and attract penalties.
- We provide brokerage support on request — fees apply.
- Prohibited goods cannot be accepted for carriage into or within New Zealand.
Complaints, disputes & governing law
If you have a complaint, please contact Choicepulse at Choicepulse@outlook.com or via our contacts page. We aim to acknowledge and resolve complaints promptly.
These Terms are governed by the laws of New Zealand. Parties submit to the exclusive jurisdiction of New Zealand courts unless otherwise agreed in writing. Alternative dispute resolution may be offered where appropriate.
Intellectual property & website use
All content on this site is owned or licensed by Choicepulse. Reproduction is permitted only with prior written consent. You may use the site for lawful purposes only and must not interfere with its operation.
Last updated
This legal page was last updated: 1 July 2026.