Privacy Policy

Choicepulse Logistics NZ ("Choicepulse", "we", "our") describes in this Privacy Policy how personal information is collected, used, and protected in connection with our logistics, warehousing, courier, shipping, and freight forwarding activities across New Zealand. We aim to handle information with care and clarity so customers, suppliers, and visitors understand what to expect.

Information we collect. We may collect identifiers and contact details (such as name, email address, phone number, company, and role), shipment and service data (including consignment identifiers, routing, timing, and delivery instructions), usage data from our websites and tools (such as pages visited, device type, and approximate location), and business correspondence exchanged with our team. When required for services, we may also process customs, compliance, or safety information provided by you or your partners.

How we use information. Information is used to deliver and manage services, respond to inquiries, plan capacity, coordinate carriers, maintain safety and security, improve our platforms, administer billing and account management, and meet legal and regulatory requirements. With appropriate safeguards, we may create aggregated or de-identified analyses to understand performance, service quality, and demand patterns.

Sharing. We may share information with trusted service providers and business partners who support our operations, including carriers, warehousing partners, IT and security vendors, and professional advisors. These parties are engaged under appropriate terms and are expected to protect information and use it only for permitted purposes. Where required by law, we may disclose information to authorities or regulators following applicable processes.

Storage and retention. Information may be stored in New Zealand or other jurisdictions with suitable safeguards. Retention periods are based on service needs, legal obligations, dispute resolution, and auditing requirements. When information is *** longer needed, we apply reasonable measures to archive or delete it.

Security. We apply administrative, technical, and physical controls designed to reduce risk of unauthorized access, alteration, or loss. Controls are reviewed periodically and adjusted as practices, threats, and technologies evolve. Despite these efforts, every system has some level of residual risk, and we encourage customers to follow secure practices when sharing data.

Your choices and rights. Subject to applicable law, you may request access to your personal information, ask for corrections, or raise concerns about processing. Requests will be reviewed and handled in a reasonable timeframe. If a request cannot be fulfilled due to legal or operational constraints, we will explain the reason where appropriate.

International transfers. When information is transferred across borders, we use arrangements intended to provide comparable protection, such as contractual clauses, supplier assessments, and appropriate technical safeguards.

Cookies and similar technologies. Our websites may use cookies and comparable tools to remember preferences, maintain session continuity, and understand aggregate usage. You can manage preferences through your browser settings and the cookie banner presented on our site.

Third-party links and services. Our materials may reference third-party platforms. Their privacy practices are subject to their own policies, and we encourage you to review those documents when interacting with such services.

Children’s information. Our services are intended for business use. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can review and act as appropriate.

Changes to this Policy. We may update this Privacy Policy over time. Material changes will be highlighted on this page with a revised date.

Contact. To ask questions or submit a request, please contact Choicepulse at Choicepulse@outlook.com or call + (64) 21 748-59-30. Postal address: 12 Worcester Boulevard, Christchurch 8011, New Zealand.